Terms of Service

Last updated: February 22, 2026

1. Acceptance of Terms

By downloading, installing, or using Pilos Agents ("the Software"), you agree to these Terms of Service. If you do not agree, do not use the Software.

2. Licensing

Open Core (MIT License)

The core Pilos Agents desktop application is released under the MIT License. You may use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the core software, subject to the MIT License conditions.

Pro Extensions (BUSL-1.1)

Pro and Teams features (multi-agent team mode, advanced MCP integrations, Jira integration, team sync, and other premium functionality) are licensed under the Business Source License 1.1 (BUSL-1.1). These features require a valid license key purchased from pilos.net.

• Pro extensions may not be used in production without a valid license
• The BUSL-1.1 converts to the MIT License after 4 years from each release date
• Source code for Pro extensions is available for inspection but not for redistribution

3. Acceptable Use

You agree not to:

• Circumvent, disable, or tamper with license validation mechanisms
• Share, resell, or redistribute license keys
• Use the Software to develop a competing product that repackages substantially similar functionality
• Reverse engineer the license validation protocol for purposes of circumvention
• Use the Software in violation of applicable laws or regulations

4. Claude Code CLI & Your Data

Pilos Agents requires the Claude Code CLI to function. AI interactions are handled entirely by the CLI using your Anthropic account. You are responsible for:

• Installing and authenticating the Claude Code CLI
• Complying with Anthropic's terms of service
• Any content generated through the Software via the Claude Code CLI

We do not have access to, control over, or responsibility for your Anthropic account, your conversations, or your project data. All AI processing is handled by the Claude Code CLI on your machine.

5. Payment Terms

Pro and Teams plans are billed through Stripe:

• Monthly plans are billed on the same day each month
• Annual plans are billed once per year
• All prices are in USD and exclude applicable taxes
• You may cancel at any time; access continues until the end of the current billing period
• Refunds are available within 14 days of initial purchase if you haven't activated the license
• Teams plans with invoice billing are subject to net-30 payment terms

6. License Keys

• License keys are issued per-purchase and tied to your email address
• Pro keys are single-seat (one active installation at a time)
• Teams keys support the number of seats purchased
• We reserve the right to revoke keys used in violation of these terms

7. Open Source Contributions

Contributions to the open source core are governed by the repository's Contributing Guide. By submitting a pull request, you agree to license your contribution under the MIT License.

8. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.

AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are responsible for reviewing and validating all output before use in production.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PILOS AGENTS OR ITS CONTRIBUTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SOFTWARE.

Our total liability for any claim related to the Software shall not exceed the amount you paid for the Software in the 12 months preceding the claim.

10. Intellectual Property

Subject to the MIT and BUSL-1.1 licenses described above:

• Your content: You retain all rights to your code, conversations, project files, and any content you create using Pilos Agents. We claim no ownership over your work.
• Our software: Pilos Agents, its branding, and Pro extensions remain the intellectual property of Pilos Agents and its contributors, subject to the applicable licenses.
• Custom agents: Custom agent configurations you create are your property. We do not access, collect, or claim rights to your agent definitions.

11. Indemnification

You agree to indemnify and hold harmless Pilos Agents, its contributors, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Software, violation of these terms, or infringement of any third-party rights.

12. Termination

• By you: You may stop using the Software at any time. Cancel your subscription through your account settings or by contacting support@pilos.net.
• By us: We may suspend or terminate your access to Pro features if you violate these terms, including but not limited to: license key abuse, circumvention of validation, or use in violation of the Acceptable Use section. We will make reasonable efforts to notify you before termination.
• Effect of termination: Upon termination, your license key will be deactivated. The open source core remains available under the MIT License. Your local data is unaffected.

13. Dispute Resolution

In the event of a dispute arising from these terms:

1. Informal resolution: You agree to first contact us at legal@pilos.net and attempt to resolve the dispute informally for at least 30 days.
2. Binding arbitration: If the dispute is not resolved informally, it shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Delaware.
3. Small claims: Either party may bring an individual action in small claims court as an alternative to arbitration.
4. Class action waiver: You agree to resolve disputes on an individual basis. You waive any right to participate in a class action, class arbitration, or representative proceeding.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We may update these terms from time to time. Significant changes will be announced on our GitHub repository and website. Continued use after changes constitutes acceptance of the updated terms.

16. Governing Law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions.

17. Contact

Questions about these terms? Email legal@pilos.net.