Privacy Policy

Last updated: February 22, 2026

Overview

Pilos Agents is a local-first desktop application. Your conversations, project files, and AI interactions stay on your machine. We do not operate cloud servers that process or store your development data.

This policy covers what limited data we do collect through the website, license server, and optional services.

Data We Collect

Desktop Application

The Pilos Agents desktop app:

• Does not send your conversations, code, or project data to our servers
• Does not include telemetry, analytics, or crash reporting by default
• Does communicate with Anthropic via the Claude Code CLI using your authenticated account — refer to Anthropic's privacy policy for how they handle requests
• Does validate license keys against our license server (sends only the key string, no other data)

License Server

When you purchase a Pro or Teams plan, we store:

• Email address (provided during checkout)
• License key
• Plan type and seat count
• Subscription status and expiry date

This data is used solely for license validation and billing. We do not sell or share it with third parties.

Website

The pilos.net website may use privacy-respecting analytics (e.g., Plausible or Vercel Analytics) to understand page views and referral sources. No cookies are used for tracking. No personal data is collected from website visitors.

Third-Party Services

• Stripe — Processes payments for Pro and Teams plans. Stripe collects payment information directly; we never see your full card number. See Stripe's privacy policy.
• Anthropic — Processes AI requests via the Claude Code CLI using your authenticated account. See Anthropic's privacy policy.
• GitHub — Hosts the open source repository. Interaction with GitHub is governed by GitHub's privacy policy.
• Vercel — Hosts this website. See Vercel's privacy policy.

MCP Server Connections

When you configure MCP integrations (GitHub, Slack, Jira, etc.), the desktop app connects directly to those services using credentials you provide. We do not proxy, log, or store any data from these connections.

Data Retention

• App data: Stored locally on your machine. Delete it anytime by removing the app data folder.
• License data: Retained for the duration of your subscription plus 30 days after cancellation.
• Website analytics: Aggregated, non-personal data retained for up to 24 months.

Cookies

The pilos.net website does not use cookies for tracking, advertising, or profiling. We may use essential cookies (e.g., for session management during checkout) that are strictly necessary for the service to function. No third-party tracking cookies are set.

Your Rights

You may request to:

• Access any personal data we hold about you
• Delete your license server account and associated data
• Export your data in a portable format

Contact privacy@pilos.net for any data requests.

Your Rights Under GDPR (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing: We process personal data based on (a) contractual necessity (license validation, billing), and (b) legitimate interest (website analytics, product improvement).
• Right of access: You may request a copy of any personal data we hold about you.
• Right to rectification: You may request correction of inaccurate personal data.
• Right to erasure: You may request deletion of your personal data ("right to be forgotten").
• Right to restrict processing: You may request that we limit how we use your data.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interest.

To exercise any of these rights, contact privacy@pilos.net. We will respond within 30 days.

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

Your Rights Under CCPA (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know: You may request details about the categories and specific pieces of personal information we have collected.
• Right to delete: You may request deletion of personal information we have collected from you.
• Right to opt-out: We do not sell personal information. There is no need to opt out.
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your rights, contact privacy@pilos.net.

Children's Privacy

Pilos Agents is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us at privacy@pilos.net and we will promptly delete it.

International Data Transfers

Pilos Agents is a local-first application — your project data and conversations are not transferred to our servers. The limited data we do collect (license information, website analytics) is processed in the United States. Third-party services (Stripe, Anthropic, GitHub, Vercel) may process data in various jurisdictions according to their own privacy policies linked above.

Changes to This Policy

We may update this policy from time to time. Significant changes will be announced on our GitHub repository and website. Continued use of Pilos Agents after changes constitutes acceptance.

Contact

Questions about privacy? Email privacy@pilos.net.